Interim Strategic Plan 2022-2023

As Calgary’s publicly owned, not-for-profit provider of continuing care, we have supported thousands of individuals over the past 62 years in operation, and anticipate taking on a more specialized role in meeting the needs of those we serve.

Carewest undertook a robust Strategic Planning process in 2018, resulting in the creation of the Strategic Plan 2018-2021. Many of the objectives outlined in this plan were achieved over the 3 years, however responding to the COVID-19 pandemic delayed the completion of all of the objectives as well as delayed the renewal of the plan when it came due in 2021.

As a result, there was an identified need to have an interim, or ‘bridge’, strategic plan to allow the
assessment of internal and external environments before committing to a long-term strategy. The 2018-2021 Strategic plan has formed the foundation for the interim strategic plan, with no changes to the organization’s mission, vision, or values.

The focus of this Interim Strategic Plan is on short-term strategic initiatives to address specific issues, as well as completing initiatives already underway. This interim plan will also prepare the organization for the creation of the next 3-year strategic plan, targeted for completion in June 2023.

In the following pages of Carewest’s Interim Strategic Plan, we detail how Carewest will meet the increased demand Calgary has experienced in the areas of mental health, transition care from hospital and community programming.

Thanks to Carewest’s history in the community, expertly trained staff, efficient models of care and the ability to be flexible to changing needs, Carewest is trusted by Alberta Health Services to care for the most clinically complex clients or those with greater social needs.

Carewest has seen a significant growth in clients with these specialized needs, and envisions a shift in the delivery of its programs and services to better serve these clients.

Carewest believes it can ease pressures on the acute-care system by helping people stay in their homes longer and supporting people while they transition between the hospitals and other care environments.

Read on for more information about how Carewest hopes to position itself to add greater value to the people it serves.



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