Quality and Safety

Carewest places a high value on striving to provide quality care and services to our residents, clients, their families and staff. Staff are encouraged to identify and make improvements in processes and practices that support excellent care for our residents and clients.

Creating and promoting a culture of safety is a cornerstone of our commitment to quality improvement. That’s why, at Carewest, a ‘culture of safety’ is an organizational commitment that serves to guide how we approach our work, how we care for our residents and clients, and how we look out for each other.

Carewest’s Quality Councils discuss and develop best practice in clinically focused areas. These councils bring together staff across our programs and services to develop initiatives and share knowledge, all with the aim of encouraging positive change throughout the organization. Many successes that benefit the quality of care of Carewest clients and residents have come out of Quality Councils in the following targeted areas:

  • Skin and Wound care
  • Continence
  • Falls Prevention
  • Infection Prevention and Control

As new research is conducted and new information becomes available, Carewest remains committed to staying on top of the best ways to ensure our organization offers safe, consistent, and compassionate quality care to our residents and clients.

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